CONTACT INART
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(For Business and Marketing Inquiries see below)
SUPPORT BUSINESS HOURS (GMT+8)
9:00am - 6:30pm: Monday to Friday
(Excluding National Holidays in China)
BUSINESS INQURIES
For Business Inquires please fill out the form on the Work With Us page. Click the button below to learn more.
FAQ
DO YOU SHIP OVERSEAS?
INART creates licensed action figures. Due to licensing rules, not all figures ship around the world. Check the product description to see if a figure is available in your country.
HOW LONG WILL IT TAKE TO GET MY ORDER?
INART figures are all made to pre-order. This means that you can place a non-refundable deposit or pay the full balance during the pre-order period. Once this period is closed we will begin production. Please check the product page for estimated completion dates.
ARE DEPOSITS REFUNDABLE?
All deposits are non-refundable.
HOW DO I CONTACT INART?
At the bottom of our store you can find a Contact Us link. Please fill out the contact form. We aim to reply to all messages within 24 hours on work days. 48 hours on weekends and national holidays.
WHY ARE THERE REGIONAL RESTRICTIONS?
INART designs and creates licensed action figures. As all of our figures are licensed, INART can only offer figures to collectors in regions permitted by the licensor.
HOW DOES LICENSING WORK?
For new collectors, licensing can be a new concept. For a company to be able to use the Intellectual Property or likeness of a character or person, permission and rights must be obtained from the owner of the IP or Likeness rights. It is often the owner of these rights, or the “Licensor” which will select the company’s they will work with and the regions they can operate.
WILL INART FIGURES BE AVAILABLE WORLD WIDE?
INART’s goal is to make the world’s most realistic action figures. INART also would like to make these figures available globally. In the last two years, we have been able to extend our licensing rights, and we will continue to obtain more world wide rights so that you can own an INART figure.